FAQ

Websites, booking, and AI: common questions

Find answers about costs, timelines, choosing tools, ongoing support, privacy, and how we use your information.

Before we get started

Do you offer a restaurant POS system?

Yes. We can plan a basic point-of-sale (POS) system around the way your restaurant works. Our example restaurant system includes online ordering, reservations, dine-in and takeout orders, walk-in orders, cash and bank-transfer records, payment status, and sales reports. We’ll review card processing, electronic invoices, receipt printers, and other hardware or third-party integrations separately.

How much does a website, booking system, or ordering system cost?

Cost depends on the pages, features, materials you have ready, and integrations you need. We’ll talk through your requirements, review existing tools and custom options, and agree on the scope and cost before work begins.

How long does it take to build a website or custom system?

The timeline depends on the scope, how much content is ready, any integrations, and the time needed for review. We’ll agree on the essential features and review stages first, then plan a realistic timeline for the work.

Can a booking system send LINE or email notifications?

We can plan email confirmations alongside an order dashboard. LINE notifications need a review of the account, integration, and service costs. A link for contacting you is different from an automated notification; we’ll confirm which features you need before development.

Should I use Google Forms or a custom system?

If a form and manual confirmation get the job done, start there. A custom system may be worth considering when you repeatedly check capacity, update order statuses, or move data between tools. The right choice depends on how you work and what maintenance you’ll need.

What does working together look like?

We’ll start with how you work now and the problem you want to solve, then agree on the scope, cost, and timeline. Next, we’ll build and review the work together, including how you’ll use and maintain it.

Do I need a detailed technical specification?

No. Tell us how you work now, what’s getting in the way, and what you want to achieve. Existing forms, screenshots, or examples can help us understand.

What services does SenhoPark Lab offer?

We build websites, restaurant ordering and reservation systems with POS, and beauty booking systems. We also offer image conversion and vectorization, custom apps, Chrome extensions, LINE stickers, poster design, and AI agent design. We can help organize data, teaching materials, and math exam questions with worked solutions, too. Maintenance and ongoing support are agreed as part of the project scope.

Can I work with you if I don’t have a technical background?

Yes. Tell us how you work and the one thing you’d most like to improve. We’ll work through your needs together before choosing tools and agreeing on what to build.

Do I always need a custom system?

No. We’ll look at existing tools first. Custom development and its ongoing costs are worth considering when booking rules, data handling, or work across different tools repeatedly need manual effort.

How do maintenance and ongoing support work?

We’ll agree on maintenance before the project starts. Content changes, new features, system updates, backups, and third-party costs are discussed separately, along with who handles what, how to get in touch, and what it costs. Your support follows the scope we agree on.

Privacy & information use

Here’s how we handle information you share through SenhoPark Lab’s contact channels and the Idea Notes feature.

How do you use the information I share when I contact you?

When you contact us about a project, you may share your name, contact details, and what you need help with. We use this information to understand your needs and respond to your inquiry. Please share only what’s necessary, and avoid including personal or confidential information we don’t need.

What information is shared when I use Idea Notes?

Your notes aren’t sent as you type. If AI assistance is enabled, choosing “Organize my notes” sends your text to an AI service to create a draft. You can review and edit it before deciding whether to send it. When you choose to send it, your notes and the contact details you provide go to the studio through an email delivery service.

How do external platforms such as LINE handle my information?

LINE, Google Chat, Instagram, and your email provider each have their own data practices. When you follow one of these links, you’ll go to that platform. Its privacy terms apply to anything you do there.

How can I ask about, correct, or delete my information?

Our hosting and delivery services process the information needed to run the website and deliver your messages. To ask about information you’ve shared, or to request access, corrections, or deletion, email studio@senhoparklab.com and tell us what you need. We may need to verify that the information relates to you before handling your request.

Still unsure where to start?

Tell us about your project